Privacy Policy

Privacy Policy – Waterinfra Reservoirs (Pty) Ltd

Waterinfra Reservoirs (Pty) Ltd (“Waterinfra,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect personal and business information that you voluntarily provide when:

  • Submitting an enquiry through our website or email.

  • Requesting a quotation or service.

  • Communicating with our team by phone or other channels.

This may include your name, contact details, company name, project location, and any relevant information related to your enquiry.

2. How We Use Your Information

Your information is used to:

  • Respond to your enquiries and provide quotations.

  • Deliver and manage our services.

  • Communicate with you regarding your project.

  • Improve our customer service and business operations.

  • Comply with any legal or regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information. Your data may only be shared with trusted partners or service providers who assist us in operating our business, under strict confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for us to process your information.

  • Lodge a complaint with the Information Regulator if you believe your rights have been violated.

Requests related to your data can be sent to info@waterinfra.co.za.

6. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.